NewOaks AI delivers scalable, white-label chatbot automation for agencies and businesses with voice agents, SMS integration, and 24/7 appointment booking solutions.
A: NewOaks AI is an AI-powered chatbot and voice agent platform designed for digital agencies, small to medium-sized businesses, and service providers seeking automated customer engagement solutions. The platform specializes in conversational appointment booking, lead generation, and customer support automation through custom ChatGPT-powered agents. It enables businesses to engage customers 24/7 via SMS, website chat widgets, and voice calls, turning conversations into appointments with a reported 50% increase in booking rates.
A: Overall Rating: 8.5/10
✅ Brand: 8/10
✅ White-Labeling: 9/10
✅ Features: 9/10
✅ Lead Gen: 9/10
✅ Support: 9/10
✅ Integrations: 8/10
✅ Scalability: 8/10
✅ Pricing: 8/10
✅ White-Label Services: 9/10
✅ Roadmap: 8/10
NewOaks AI stands out as a comprehensive chatbot platform with exceptional white-label capabilities and strong voice agent features. The platform receives consistent 5.0 ratings from users who praise its ease of setup, responsive founder support, and practical automation capabilities. With a growing user base exceeding 1,000 followers on Product Hunt and positive reviews highlighting its effectiveness in education and business services, NewOaks AI offers genuine value for agencies and businesses seeking reliable AI automation.
A: NewOaks AI presents a clean, professional interface with a focus on simplicity and functionality. The platform offers extensive customization options including customizable chat widgets, bot personalities, profile pictures, banner colors, and chat icons. Users can control the visual appearance to match their brand identity, with options to remove "powered by" branding in higher-tier plans. The UI is described as "awesome and user-friendly" with intuitive navigation that allows 10-second bot setup. The platform maintains consistent branding across all touchpoints while providing flexibility for agencies to implement their own visual identity.
A: NewOaks AI provides comprehensive white-label solutions through a dedicated addon priced at $249 for lifetime access. The white-label features include a fully branded login page with custom URL and logo, custom dashboard branding throughout the client workspace, customizable embed code for widgets, and custom SMTP integration for branded email communications. The platform enables agencies to launch their own AI bot business with complete brand control, making it appear as their proprietary solution. Users can remove all NewOaks branding and implement their own visual identity across all client-facing elements.
A:
⭐ AI Voice Agents supporting 50+ languages for natural phone conversations
⭐ 24/7 SMS Integration with Google Voice and Twilio for continuous customer engagement
⭐ Conversational Appointment Booking using natural language processing
⭐ Multi-Channel Support across Facebook Messenger, WhatsApp, Instagram, and website chat
⭐ Digital Business Cards with QR codes for lead capture
⭐ Mobile Live Chat with iOS and Android apps for real-time management
The platform also offers industry-specific templates for real estate and e-commerce, plus advanced customization through flow builders and webhook integrations.
A: NewOaks AI excels in lead generation through intelligent lead capture systems that automatically gather contact information during conversations. The platform achieves up to 80% resolution rate for customer inquiries while converting leads into appointments. Key growth features include automated follow-up sequences, CRM integration capabilities, and detailed analytics for tracking conversion rates. The system supports lead qualification automation and provides comprehensive lead management tools. Users report significant improvements in appointment booking rates, with the platform's AI agents capable of handling complex customer requests and nurturing leads through personalized interactions.
A: NewOaks AI provides multi-tier support including community support for free users, email support for paid plans, and responsive founder engagement. Users consistently praise the exceptional customer support, with founder Ray Luan actively engaging through email, Zoom calls, and community groups. The platform offers comprehensive documentation, video tutorials, and a Discord community for user interaction. Support includes detailed setup guides, API documentation, and regular office hours for direct assistance. The company maintains an active presence on social media and provides proactive customer service with fast response times.
A: NewOaks AI offers extensive integration capabilities through APIs, webhooks, and native connections. Major integrations include Google Calendar, Calendly, Twilio, Google Voice, Facebook Messenger, WhatsApp, Instagram, and CRM systems. The platform supports Pabbly Connect for automation workflows, FlowMattic for app connections, and custom API integrations for advanced users. Integration setup is streamlined with one-click connections for popular tools. The system also provides webhook support for custom integrations and bidirectional API access for seamless data flow.
A: NewOaks AI demonstrates strong scalability with cloud-based infrastructure supporting unlimited chatbots in higher-tier plans. The platform offers flexible pricing tiers from free accounts to professional plans accommodating 10+ chatbots with 32 million characters of training data storage. Enterprise features include multi-workspace management, team collaboration tools, and role-based access controls. The system handles increasing usage efficiently with reliable uptime and performance. Ray Luan's background includes scaling TikTok's e-commerce division to $200M ARR, demonstrating the team's experience with high-growth scenarios.
A:
⭐ Free plan including 1 chatbot, 400,000 characters storage, and 100 monthly message credits
⭐ Essential plan at $19/month provides 2 chatbots, 11M characters storage, appointment scheduling, and voice agent features
⭐ Growth plan at $49/month includes 5 chatbots, white-label options, and enhanced integrations
⭐ Professional plan at $99/month offers 10 chatbots, custom domains, and advanced features
Compared to competitors like Intercom, Tidio, and Drift, NewOaks AI provides exceptional value with specialized SMS and voice capabilities at significantly lower costs. The lifetime deal option at $69 provides outstanding value for long-term users.
A: NewOaks AI presents substantial profit opportunities for agencies through its comprehensive white-label addon. Agencies can launch their own AI bot business with complete branding control, charging clients premium rates for what appears as proprietary technology. The platform enables agencies to offer ongoing SaaS subscriptions to clients while maintaining high profit margins. Success stories include agencies like Best Studios LLC and AO Flow Bots implementing NewOaks as their branded solution. The white-label model includes automated billing systems, client management tools, and the ability to create sub-accounts for multiple clients. With typical SaaS margins of 80-90%, agencies can build recurring revenue streams while providing genuine value to clients.
A: NewOaks AI maintains exceptional transparency through a public roadmap showing current development progress and future features. Current roadmap items include Google Sheets integration, WhatsApp enhancements, real estate templates, and text-to-speech capabilities. The platform provides regular updates through Discord, social media, and community channels. Recent feature additions include Claude 3 integration, custom real estate columns, and improved live chat functionality. The company demonstrates consistent innovation with frequent feature releases and responsive development based on user feedback. Ray Luan actively shares development insights through podcasts, YouTube, and community engagement.
A:
➡️ Leverage Industry Templates: Utilize the built-in real estate and e-commerce templates to quickly deploy industry-specific solutions for clients.
➡️ Implement White-Label Strategy: Invest in the $249 white-label addon to create a branded experience that justifies premium pricing and builds client loyalty.
➡️ Focus on Voice Integration: Capitalize on the platform's unique voice agent capabilities to differentiate services from competitors who only offer text-based chatbots. Agencies should also prioritize mobile integration for real-time client management and utilize the comprehensive API documentation for custom integrations.
A: Final Rating: 8.5/10
NewOaks AI delivers exceptional value for agencies and businesses seeking comprehensive AI automation solutions. The platform excels in white-label capabilities, voice agent features, and competitive pricing while maintaining strong customer support and continuous innovation. Most suitable for digital agencies, service-based businesses, and SMBs requiring automated appointment booking and lead generation. The combination of affordable pricing, robust features, and excellent white-label options makes NewOaks AI a compelling choice for businesses ready to implement AI-powered customer engagement.
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